Introduction
One Mobility ("we", "our", or "us") operates the One Mobility mobile application and web portal. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
Information We Collect
We may collect the following types of information:
- Location Data: When you use the coverage check feature, we collect your geographic coordinates to determine network coverage availability in your area. Location data is only collected when you actively initiate a coverage check or grant location permission.
- Contact Information: If you choose to register for notifications or submit a report, we may collect your email address or phone number.
- Device Information: We collect a randomly generated device identifier for the credits system. We do not collect your device's hardware ID, IMEI, or any other persistent device identifier.
- Usage Data: We collect anonymized usage analytics such as coverage check counts and app session duration for our credits system.
- Network Telemetry: Basic network performance data (signal type, connection status) may be collected to improve coverage accuracy.
How We Use Your Information
- To display network coverage information for your location
- To send you notifications when coverage becomes available in your area (only if you opt in)
- To process and display coverage reports submitted by users
- To calculate and award credits for app usage
- To improve the accuracy of our coverage maps
- To provide AI-powered network analysis and insights
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share anonymized, aggregated data for network improvement purposes. We use third-party services (such as AI analysis providers and email delivery services) that process data on our behalf under strict confidentiality agreements.
Data Storage and Security
Your data is stored securely using industry-standard encryption and access controls. Coverage check data and reports are stored on secure servers. We retain your data only as long as necessary to provide our services.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of notifications at any time
- Deny or revoke location permissions through your device settings
Location Permissions
The app requests location access only when you tap the "Locate" button to check coverage at your current position. You can deny this permission and still use the app by tapping directly on the map to check coverage at any location. We do not track your location in the background.
Children's Privacy
Our service is not directed at children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Last Updated: March 25, 2026